mental heath first aid

Upcoming courses

Dates: 25 and 26 May

Times: 9am - 4pm

Location and Venue: Ramada Newmarket, 41 Gillies Avenue, Newmarket, Auckland

To register your interest contact Jodi Kelly



About 1 in 5 New Zealand adults experience a common mental illness each year. Understanding how to talk about mental health and help someone in need are important skills. Many people feel uncomfortable and unprepared when considering approaching someone whose mental health they are concerned about. At a Mental Health First Aid workshop people learn how to recognise the signs and symptoms of mental health challenges and gain the skills to feel confident and able to help those in need. This training not only benefits the individual but also their workplace, whānau and the wider community.


What is covered in an MHFA workshop?

Participants learn to recognise common mental health challenges, how to provide initial help to someone experiencing a mental health challenge using a practical, evidence-based action plan, and how to respond in a crisis situation. During the workshop participants have the opportunity to practice new skills in a safe environment.

Mental health challenges covered in the course include:

  • Depression
  • Anxiety
  • Psychosis
  • Substance use problems

Mental Health Crisis Covered:

  • Suicidal thoughts and behaviours
  • Non- Suicidal self-injury
  • Panic attack
  • Traumatic events
  • Severe effects from Alcohol or other substance use
  • Aggressive behaviours

Participants will also learn the ALGEE five step action plan:

Approach, assess and assist any crisis

Listen and communicate non judgementally 

Give support and information 

Encourage professional help 

Encourage other supports 

Workshop outcomes

Mental Health First Aid training outcomes

KNOWLEDGE Increases mental health literacy

CONFIDENCE Increases confidence in providing mental health first aid

DE-STIGMATISING Decreases stigmatising attitudes

SUPPORT Increases the support provided to others

Why attend a Mental Health First Aid workshop?

Evaluations consistently show that Mental Health First Aid training improves participants’ understanding of the mental health challenges people experience, their options for treatments and helpful first aid strategies. Participants report increased confidence in their ability to offer Mental Health First Aid, which enables prompt access to help. The training also decreases stigma and discrimination that many people with mental health and addiction challenges experience.

Mental Health First Aid (MHFA) in the workplace

An increasing number of workplaces are recognising the impact of mental health challenges on their people and productivity. Encouraging employees to seek help early is one way to promote a mentally healthy workplace. Mental Health First Aid is an evidence-based workshop which gives employees the skills and confidence to have supportive conversations with their co-workers and help guide them to professional help if needed. 

Office Workers

MHFA Champions

Just like appointing physical first aid officers, many organisations choose to appoint accredited Mental Health First Aiders as champions within their workplace. Mental Health First Aid Champions are appointed and supported to: 

  • Provide mental health first aid within their worksite.
  • Escalate any matters in a prompt and appropriate fashion according to relevant organisational policy and procedures.

Who can attend this course?

Anyone over 18 can attend. 

Workshop structure

The standard MHFA face-to-face course is 12 hours. This can be delivered in a number of ways, so you can choose a structure that suits your organisation.

Minimum number of participants: 8

Maximum number of participants: 20



For course costs please email [email protected]

After the training

People who attend Mental Health First Aid training can complete an online assessment to be accredited as a Mental Health First Aider. The accreditation is valid for three years. If you choose not to be accredited, you will receive a certificate of participation.

Please note: This workshop is not a therapy or a support group. 

More information on Te Pou and MHFA Aotearoa can be found here 

  • One of the best courses I have done. Very focused. Not too technical/detailed, not to trivial.

  • An excellent course that blew apart my misconceptions on mental illness while at the same time gave me the skills and confidence to act as a mental health first aider when the need arises.

  • Jodi was very polished and knowledgeable.